Privacy Policies

PRIVACY POLICY

Type of Website:  E-Commerce

Effective Date:      21^st day of August, 2021

https://www.shop4canadians.com (the “Site”) is owned and operated by Shop4Canadians Inc.

Shop4Canadians Inc. is the data controller and can be contacted at:

            info@shop4canadians.com

            PO Box 55 Mill Bay, BC, Canada V0R 2P0

OVERVIEW

At Shop4Canadians Inc. we understand that you care how information about you is collected, used and shared.  This Privacy Policy describes information we may collect about you directly or indirectly, how and why we may collect, use and share your information, and the choices you have regarding your information.  As more fully described below, we collect, use and share your information to better serve you and to improve our own business processes.  By using our website, mobile applications, buying products or services through our website, participating in our promotions and events, or by providing information to us in other ways, you agree to this Privacy Policy.

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site’s cookie policy.

This Privacy Policy applies in addition to the Terms of Service of our Site.

GDPR

For users of the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council fo 27 April 2016, known as the General Data Protection Regulation (the “GDPR”).  For users in the United Kingdom, we adhere to. The GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

What information Shop4Canadians Inc. gathers and tracks:

We gather two types of information about users:

1. Information that users provide through optional, voluntary submissions.  These are voluntary submissions to receive notices, to participate in promotions or to participate in surveys.
2. Information Shop4Canadians Inc. gathers through aggregated tracking information derived mainly by tallying page views throughout our site.  This information allows us to better tailor our content to users’ needs and to help our advertisers and vendors better understand the demographics of our audience.

WHAT DO WE DO WITH YOUR INFORMATION?

• When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as as your name, address and email address.
• When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
• Email marketing (if applicable) with your permission, we may send you emails about our site, new products, special promotions and other updates.
• Under no circumstance does Shop4Canadians Inc. divulge any information about an individual user to any third-party, except to comply with applicable law or valid legal process or to protect the personal safety of our users and the public.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time.  If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

How do we get your consent?

• When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose.
• If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can you withdraw your consent?

• If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by contact us at info@shop4canadians.com

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

1. Users have provided their consent to the processing of their data for one or more specific purposes.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy.  We. Will not collect any additional data beyond the data listed. Below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

1. IP address;
2. Clicked links; and
3. Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

1. First and Last name;
2. Email address;
3. Phone number;
4. Address; and
5. Payment information.

This data may be collected using the following methods:

1. Creating an account; and
2. Signing up for email newsletters.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site.  We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

1. To fulfill customer orders
2. Communication
3. To improve customer’s personal shopping experience on our Site
4. To send marketing materials, when prior consent is obtained

The data we collect when the user performs certain functions may be used for the following purposes:

1. To fulfill customer orders
2. Communication
3. To improve customer’s personal shopping experience on our Site

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

  We will not sell or share your data with other third parties, except in the following cases:

1. To facilitate payment of orders with third party payment providers
2. If the law requires it;
3. If it is required for any legal proceeding
4. If you violate our Terms of Service
5. To prove or protect our legal rights;
6. To buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.  You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities.  All data is only accessible to our employees.  Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm.   The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Your Rights as a User

Under the GDPR, you have the following rights:

1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.

Children

The minimum age to use our website is 18, or the age of majority in the province in which the user resides.  We do not knowingly collect or use personal data from children under 16 years of age.  If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible.  If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR,  please contact our privacy officer here:

                Tracy Erickson

                tracy@shop4canadians.com

                778-794-7467

                PO Box 55 Mill Bay, BC, Canada V0R 2P0

Do Not Track Notice

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers.  We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

1. Opt-out of personal data for marketing emails.  You can opt-out by clicking unsubscribe on the bottom of any marketing email or updating your email preferences under your account.

Payment Processing Providers

• In you choose a direct payment gateway to complete your purchase, then Paypal Commerce stores your credit card and payment data.  It is encrypted through the Payment card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.  After that is complete, your purchase transaction information is deleted.
• All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American express and Discover.
• PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers.
• For more insight, you may also want to read PayPals Terms of Service or Privacy Statement.

Third Party Services

• In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
• However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase related transaction.
• For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.  So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the law of the jurisdiction(s) in which that service provider or its facilities are located.  As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United states, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
• Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our websites Terms of Service.

Links:

• When you click on links on our website, they may direct you away from our site.  We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Age of Consent

By using our site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use our site.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website.  Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted.  You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies: are used to remember the selections you make on our Site so that your selections are saved for your next visits;
2. Analytical cookies:  allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site etc; and
3. Targeting cookies: collect data on how you use the Site and your preferences.  This allows us to personalize the information you see on our Site for you.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process.  When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy.  We. Recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates.  If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you hav any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue.  If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority.  You also have the right to directly make a complaint to a supervisory authority.